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LOYALTY PROGRAM

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THE MOUNTAIN LOYALTY PROGRAM

Now you can get rewarded just for being a loyal customer! The more you shop, the more you earn. For every dollar ($1 USD) you spend at The Mountain, you will earn 10 points. As you gather more points, you can exchange them for rewards in the form of discount coupons towards future purchases. The more points you exchange, the larger the discount!

***Please note, you need to be a registered customer of our site and logged in to earn, view and redeem rewards.


HOW TO ENROLL
If you have an account with us already, you will automatically be signed up for our loyalty program the next time you log in. If you don’t have an account with us yet, sign up for one and you will be automatically enrolled in the loyalty program when you do. Just for enrolling in our loyalty program, you will automatically earn 50 points.

 

EARN POINTS
You can earn rewards every time you shop. For every $1 you spend, you will earn 10 points. Points are credited to your account after your order has shipped

You must be logged into your store account to earn rewards.

You can also earn points by referring your friends!  Your friends will receive 15% off their first purchase and you will earn 100 points for each friend who completes a purchase. To refer a friend, they must click through your unique referral link. Simply log in to your loyalty account by clicking on the box in the lower left corner of the site. (Insert screen shot of the login box) On the Loyalty dashboard, click on the “Invite Friends & Earn Points” link under your point balance. Here you can enter your friends’ email addresses and post to facebook and twitter. When your friends click on your referral links and make purchases, you will receive points when their orders ship.

 

CHECKING YOUR POINT BALANCE
Log into your account. On the bottom-left corner of the page, click on the points toolbar.
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Your point balance will be displayed. Please note that points are not added to your account until after your order has been shipped.

 

REWARDS
You can exchange your earned points for a one-time-use reward coupon. Points can only be redeemed online and cannot be done over the phone. Reward coupons obtained by exchanging points will be stored in your account until you choose to redeem them. All point redemptions are final, so once points are exchanged for rewards coupons, these coupons cannot be exchanged back for points.  

Reward coupons cannot be combined or used with any other offers, discounts, or coupon codes.  Reward coupons are good for one purchase only.  Once a code has been redeemed, it is no longer active. To redeem your points, log in HERE.

 

HELP
To view the available rewards click on the loyalty bar located on the bottom left of the site or log in HERE.

For any questions regarding our loyalty program or your loyalty account, please feel free to contact us.

 

LOYALTY REWARDS TERMS & CONDITIONS
The Mountain reserves the right to discontinue, amend, or modify the Loyalty Program or benefits of participation at any time, with or without notice, even though changes may affect the number of points already accumulated. The Mountain’s interpretation or application of the Terms and Conditions, and determination regarding rewards points earned will be binding on The Mountain members.

Loyalty points are not redeemable for cash or credit and may not be applied toward any other payment.

Employees and family members of employees of The Mountain and its affiliates or wholesale partners are not eligible for membership in the Loyalty Program. We may at any time revoke rewards or close a Loyalty Program account that we feel violates these restrictions.

The Mountain respects the privacy of its Loyalty Program members. By using an earned reward from The Mountain, the member consents to the business use of the member's personal information by The Mountain and its subsidiaries and affiliate companies.

The Mountain members may exclude themselves from e-mails, calls, and mailings from The Mountain, its subsidiaries and affiliate companies by writing to The Mountain Corporation ATTN: Customer Relations, 59 Optical Ave. Keene, NH 03431, or calling 1-877-686-8337

The Mountain privacy policy may be amended or modified from time to time. Please visit www.themountain.com for the most recent privacy policy.


The Mountain reserves the right to terminate a member's Loyalty rewards account and cancel accrued Points if The Mountain believes, in its sole discretion, that the member is abusing the Loyalty Rewards program, or is misrepresenting any information furnished to The Mountain.


Points earned by a member in two or more different accounts cannot be combined to redeem any award.


Members are solely responsible for any taxes and shipping charges related to purchases when using Loyalty Rewards.


 

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